Q1: What's the delivery time?
Samples: 3-4 days （No free samples, but we can refund the sample cost when the orders based on MOQ are confirmed）
Mass Production: <5000Pcs about 15 -20 days

Q2: Can we just order small quantity?
Yes, but for small quantity trial orders we do not accept the customized service.

Q3: Can we customize the product?
Yes. For customized Logo, package, MOQ is 1000Pcs; For customized the molding: The MOQ is 5000Pcs, customer afford the molding cost, the molding will be customer's , It is forbidden for us to sell. Only for the esteemed customer only.

Q4. What kind of files do you accept for printing?
Adobe Illustrator / Photoshop / In Design / PDF / CorelDraw / AutoCAD / Solid works / Pro/Engineer / Unigraphics

Q5: How does your factory do regarding quality control?
100% Burn-in test before shipment to make sure every product is in good status.

Q6: What Certificates do you have?
CE/RoHs

Q7: Do you have after-sales service?
ONE YEAR WARRANTY, during the warranty period, we will refund or send the new product with the next shipment,
 
 
Our Strength and Advantage:
7*24 Hours Customer service hot line
15 R&D stuff keep moving on new products updates
20+ QC stuff make sure 100% Quality passed before shipment
300+ Skillful Workers make sure the delivery never delay